Terms & Conditions
A clear basis for working together.
Our services
ReachPilot provides audience research, campaign setup, creative and reporting services. Each package describes its focus and proposed scope. Deliverables, required access and timing are agreed for your project before work begins. Advertising spend is separate from our service prices.
Orders and scope
Review the selected package and order details before submitting an order. An order awaiting confirmation is not a confirmed payment. We coordinate work after the purchase is confirmed. Personalized Package prices are starting prices; the final scope and price are agreed around your brief.
Delivery and collaboration
Our team contacts you to coordinate the brief and delivery. These services do not provide an automatic file download. Please provide accurate project information and ensure you have permission to share any materials or access needed for the agreed work.
Results and examples
Product artwork illustrates the service. Client feedback reflects individual experiences. Campaign outcomes depend on your starting point, market and execution; an example does not guarantee the same result for another project.
Questions and rights
For questions about an order, scope or these terms, contact contact@reachpilot.agency. Nothing here removes rights that apply to you under applicable law. See our Refunds policy for how to raise a cancellation or refund request.